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Our services

Care at home, arranged around the person — from an hour a week to round-the-clock nursing, and staff for the homes that need them.

A companion and an older person talking over a cup of tea at home New service
New service

Company, comfort and conversation at home

Loneliness rarely announces itself. It looks like a television left on for the noise, a diary with nothing in it after Tuesday, or a phone that only rings when somebody needs something.

Companion care is the part of what we do that asks nothing clinical of anybody. A companion arrives at the same time each week and stays for an hour or two. What happens in that time is up to the two of you: talking, a film, a walk to the shops, a jigsaw, an afternoon at the garden centre, or simply sitting together with a cup of tea.

  • A regular weekly or twice-weekly visit, at a time that suits you
  • The same companion each time — matched on interests, not on who is free
  • Conversation, films, walks, hobbies, outings and appointments
  • A quiet word to the family if something does not seem right
A carer helping an older man put on a cardigan in his front room
Personalised care

Care arranged around your day, not ours

Personalised care is the day-to-day support that keeps someone living safely and comfortably at home. It might be an hour in the morning to help with washing and dressing, support with breakfast and medication, or a longer visit that includes shopping, cooking and a proper conversation.

0333 054 1183

 Visits from 30 minutes to several hours, seven days a week.

A carer and an older woman talking over tea in a bright living room
In-home care

Staying at home, with the right help

In-home care is for people who need more consistent support than an occasional visit — someone who should not be on their own overnight, or who needs help through the day but does not want to move into a residential home. We build a rota around the person, keep the same carers wherever possible, and cover holidays and sickness so the routine never breaks.

0333 054 1183

 Available as visiting care, waking nights, or live-in.

A carer holding the hand of an elderly person lying in bed
End of life care

Comfort, dignity, and someone there

End of life care is about comfort and dignity in the place someone wants to be. Our carers work alongside district nurses, GPs and hospice teams to manage symptoms, keep the person clean and comfortable, and give the family room to be family rather than carers. We do not rush, and we do not leave anyone sitting with it alone.

0333 054 1183

 Planned in partnership with the NHS team already involved.

A nurse checking a blood pressure reading at a kitchen table
Private duty nursing

Registered nurses, one to one

Private duty nursing brings a registered nurse into the home for people with clinical needs that a care worker cannot meet. That includes PEG feeding, tracheostomy and ventilator care, catheter, bowel and stoma management, seizure monitoring and complicated medication regimes. Every package is led by an NMC-registered nurse who writes the plan, trains the team and reviews it as things change.

0333 054 1183

 Supported by our own clinical lead and reviewed monthly.

A care worker supporting a resident in a care home lounge
For care homes

Staff for residential homes, without the last-minute panic

We supply care assistants, senior carers and team leaders to residential homes across the Midlands. Everyone arrives with an enhanced DBS, in-date mandatory training and two references already checked, so your manager is not chasing paperwork at seven in the morning.

We cover planned rota gaps, sickness, holidays and short-notice absence. You get one named contact, a weekly timesheet you can check, and no charge for the hours nobody worked.

0333 054 1183

 Bank, block bookings or permanent placements.

A nurse reviewing notes at a desk in a care home
For nursing homes

Registered nurses, ready for the shift

Nursing homes need a registered nurse on duty, every shift, without exception. We supply RGNs and RMNs for planned cover and emergencies, with an active NMC PIN verified, clinical competencies checked and occupational health clearance in place before the first shift.

Our clinical lead can also cover a period of sickness or help you through an inspection by reviewing medication records and care plans with your team.

0333 054 1183

 Short-notice cover is our speciality — call before 8am where possible.

A live-in carer making tea in the kitchen of the home she is staying in
Round the clock

Someone in the house, day and night

Live-in care is for someone who should not be on their own overnight but does not want to leave home. A carer moves in and lives alongside you: helping with getting up and going to bed, meals, medication, washing and dressing, and being there if something happens in the night.

Carers work a rota — usually two weeks on and two weeks off — so you are never looked after by a stranger, and there is a plan for who covers holidays and sickness. A visiting nurse and a named manager review the package with you and the family, and change it when things change.

It suits couples too, where one person needs help and the other needs sleep.

  • A carer living in the home, with a rota so the face stays familiar
  • Help with getting up, going to bed, meals, medication and washing
  • Someone there overnight, and first thing in the morning
  • Cover arranged for holidays, sickness and the carer's time off
  • A named manager and a nurse who review the package with the family
  • Suitable for couples where one person needs the support
0333 054 1183

 From a single carer upwards; couples and waking-night cover arranged.

A group of older people around a table doing an activity in a bright day room
Company and activity

A proper day out, close to home

Our day service is for people who are managing at home but spend too much of the week on their own. A place is booked for the day: transport there and back, lunch, and a programme of activities that changes — music, crafts, quizzes, gentle exercise, and conversation that is not about care.

It also gives whoever is doing the caring at home a few hours to themselves, which is often the difference between a package that lasts and one that collapses.

A place is booked by the day or by the week. We will visit first, meet the person, and agree what a good day looks like before the first one.

  • A full day, with lunch and activities included
  • Transport to and from the centre can be arranged
  • A programme that changes week to week — music, crafts, quizzes, gentle exercise
  • Booked by the day or by the week, with no long contract
  • A few hours back for the family carer
  • A visit and a conversation before the first day
0333 054 1183

 Booked by the day or the week; transport can be included.

A young adult unlocking the door of their own flat with a support worker standing nearby
Your own front door

Your own place, with the right help behind it

Supported living is for adults who can live in their own home but need help to keep it that way — people with a learning disability, autism, a mental health condition, or a physical impairment. The tenancy is theirs. We provide the support around it, agreed with them and, where they want it, with their family.

That might be a few hours a week of help with money, cooking, appointments and paperwork, or daily support with personal care and getting out. The plan is written with the person rather than about them, reviewed regularly, and it changes as their confidence grows.

We work alongside local authorities, housing providers and health teams, and we are clear about what we can and cannot staff before anybody signs anything.

  • Support in the person's own home, on their own tenancy
  • Help with money, cooking, appointments, paperwork and routines
  • Personal care and help getting out, where it is needed
  • A plan written with the person, reviewed as confidence grows
  • Work alongside local authorities, housing and health teams
  • Honest about what we can staff before anybody commits
0333 054 1183

 From a few hours a week to daily support, in the person's own tenancy.

How it starts

Three steps, and you are not on your own

Most families go from first call to first visit within a week. Where someone is leaving hospital, we move faster.

01

Talk to us

A short call to understand what is happening. No forms and no pressure.

02

Assessment at home

A nurse or care manager visits and writes the plan with the family.

03

Care begins

You meet your carers, the rota is agreed, and we review after two weeks.

Not sure where to start?

Tell us a little about the situation and we will call you back, usually the same day. There is no charge for the first conversation.

Request care 0333 054 1183
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