Last reviewed: November 2026
Our commitment
This website is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We want it to be usable by everyone who needs care — including people with low vision, hearing loss, limited dexterity, dyslexia, or who use a screen reader.
What we have done
- Text and background colours are checked against the AA contrast requirements.
- Every page can be used with a keyboard alone, and focus is always visible.
- Images carry alternative text, and decorative images are hidden from screen readers.
- Headings follow a logical order, and forms have real labels rather than placeholder text alone.
- The site respects your system setting for reduced motion.
- Text can be enlarged to 200% without losing content.
Known limitations
We are still working on a small number of issues: some older documents uploaded as PDFs may not be fully tagged for screen readers, and the embedded map is provided by Google and is outside our control. If either is a problem for you, call us and we will give you the information directly.
Telling us about a problem
If you find something you cannot use, please tell us. Email info@brighterhealthcaresolutions.co.uk or call 0333 054 1183 and describe what happened and which page you were on. We aim to reply within five working days, and to fix anything that blocks access as a priority.
How we test
We check the site with automated accessibility tools and with a keyboard and screen reader before each significant release. This statement is reviewed at least once a year.
