Sarah Whitfield
Registered Manager
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About us
About us
A Nottingham care provider and staffing agency — small enough to know our carers, organised enough to cover every visit.
Brighter Healthcare Solutions supports people to live well at home across Nottingham and the Midlands — and supplies nurses and carers to the care homes and local authorities that need them.
We started because the gap between what families are promised and what turns up at the door is too wide. Continuity, honesty about what we can and cannot do, and a phone that gets answered are not extras; they are the whole job.
Our clinical work is led by registered nurses, our carers are recruited locally, and every package is reviewed with the family rather than about them.
Three sentences we would be happy to be held to.
To give people the help they need to stay in their own home, delivered by carers who are properly trained, properly paid and known to the person they visit.
A local care market where continuity is the norm rather than the selling point — where families do not have to shop around for a provider that turns up.
If we cannot deliver something safely, we will say so before you sign. If we get it wrong, we will tell you first — not wait for you to notice.
Not aspirations. The rules we run the rota by.
If we cannot staff your area reliably, we will say so rather than take the package and fail at it.
People are not tasks. We ask how something is done in their house, and then we do it that way.
Sickness and holidays are our problem to solve, not yours. You will know who is coming, in advance.
Alongside our own care packages, we supply nurses, carers and senior staff to care homes and local authorities — with compliance checked before anyone arrives, not after.
Talk to us about staffingSmall office, named contacts. You are not routed through a call centre.
Regular company for someone who is otherwise on their own — conversation, a film, a walk, or a hobby picked back up.
Loneliness rarely announces itself. It looks like a television left on for the noise, a diary with nothing in it after Tuesday, or a phone that only rings when somebody needs something.
Companion care is the part of what we do that asks nothing clinical of anybody. A companion arrives at the same time each week and stays for an hour or two. What happens in that time is up to the two of you: talking, a film, a walk to the shops, a jigsaw, an afternoon at the garden centre, or simply sitting together with a cup of tea.
It is not personal care, and it is not a minder. There is no rota of strangers and nothing has to be explained twice, because the same person comes each time — matched on the things that make conversation easy rather than on who happens to be free.
Companion care works on its own for somebody who is managing well but spends too much of the week alone. It also works alongside a care package: a familiar face between the visits that are about washing, dressing and medication.
Before the first visit, a companion comes to meet you with a member of the office team. Nothing is agreed until you have met them, and you can change companion without giving a reason.
A short conversation about the person, the week, and what would make it easier. No charge.
They visit with a member of the office team. Nothing is agreed until you have met them.
The same day and hour each week, reviewed after a fortnight — and changed whenever you like.
Available on its own, or alongside a care package.